For ten years, IB Solutions sold integration projects. A store needed to talk to an ERP, or a warehouse, or a courier, and we scoped the work, built it, tested it with real data, and went live. Then we handed it over.
Every project ended the same way. The integration worked on the day of the handover. And then everyone moved on.
What happens after go-live
Nobody plans for what comes next, because on paper nothing comes next. The integration is done. But an integration is never done. One of the connected systems ships an API change. A payment provider retires an endpoint. Someone adds a product field that nobody mapped. A courier changes a status code.
The sync does not stop with a bang. It fails quietly, in a queue nobody is watching, often at 2 a.m. The business notices weeks later, in the accounts, or when a customer calls about an order that never arrived in the ERP.
We saw this from the other side, because we were the ones who got the call six months after handover. The pattern was never the build. The builds were fine. The problem was that nobody owned the integration once the project ended. The client’s team had their own jobs. Our project was closed. The integration belonged to nobody.
The build was never the product
It took us embarrassingly long to say it plainly: the build is a few weeks, the running is a decade. Selling the build and walking away from the running is selling the cheap part and abandoning the part where the value lives, and where things break.
So we stopped. We took everything we had learned from a decade of custom work, built it into one platform, and changed what we sell. Not integration projects. A running integration.
What Nexbea is
Nexbea is an e-commerce integration platform that we operate for you. Your store, your ERP, and the systems around them connect to the platform through connectors, and the whole thing runs as one subscription.
The subscription covers what a project never did. Every sync run is monitored, failed runs are retried and investigated, and alerts land in your inbox, not just ours. You have a dedicated integration manager you contact directly. When your business changes, tax rules, mappings, new data types between your systems, we make the change, verify it against your real data, and send you an email report of what changed. Every quarter you get a statement of everything we did.
Two things we decided early. There is no metering: no order counts, no SKU limits, and the price depends only on how many systems you connect. And the response commitment is written down: if a sync fails, we respond within one business day. It is in the agreement, not just on the website.
What is running today
We launched the platform publicly this month, but it did not start this month.
Inform, a design and furniture retailer in Vancouver, has run on Nexbea since 2024: about 2,400 products with roughly ten thousand variants, over 20,000 product images, and every order and customer record kept consistent between Craft Commerce and NetSuite for two years.
Bocci, a Canadian lighting design house, went from staging tests to live in about two weeks this summer. Not one of their orders has been entered by hand since.
Across clients, the platform keeps more than 25,000 records in sync right now. Those numbers are on the homepage, and they are counted from sync logs, not estimated.
If this sounds familiar
If your store and ERP disagree with each other, or they agree only because someone on your team spends their days re-typing data, that is exactly the problem Nexbea exists for. We wrote an honest comparison of the other ways to solve it, including the cases where we are not the right choice.
And if you want a plain answer about your own setup, book a free discovery call. We will look at your systems and tell you what we would run for you, at what monthly price.